Last Updated: July 2025
At NextAiERP.com, a product of Daakaa Istinai Technology, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal and business data when you use our website, ERP solutions, AI automation tools, and other services.
1. Information We Collect
We may collect the following types of information:
- Business and contact details (name, phone number, email, company)
- Website interaction data (cookies, IP address, browser type)
- ERP usage metrics and logs (modules accessed, data usage)
- Chatbot and AI assistant conversation logs (for quality improvements)
2. How We Use Your Information
Your data may be used to:
- Provide access to ERP and AI features
- Improve system performance and personalization
- Send support, billing, or account-related communication
- Analyze usage trends for business and product development
3. AI & Automation Transparency
Our AI bots and automation tools may analyze user input to generate automated responses, reports, and workflow actions. No decisions with legal or financial consequences are made solely by AI. You can always request human review at any time.
4. Data Protection & Security
We use modern security standards to protect your information. Data is hosted on secure servers within the UAE and India. Access is restricted and encrypted wherever appropriate.
5. Cookie Policy
We use cookies to improve user experience and track site performance. You can control cookies through your browser settings. Disabling cookies may impact functionality.
6. Third-Party Tools & Integrations
We may use third-party services such as Google Analytics, Meta Pixel, WhatsApp APIs, or cloud providers. These tools may collect basic usage data as per their own privacy terms.
7. Your Rights
As a user, you have the right to:
- Access and update your data
- Request data deletion (subject to business/legal compliance)
- Opt-out of marketing communications
- Request a copy of your stored data
8. Data Retention
We retain data only as long as necessary for operational, legal, or security purposes. You may request deletion at any time by contacting us.
9. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. We recommend reviewing it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
- Email: info@nextaierp.com
- Phone: +971 55 179 4900